Shipping Policy

At Bayti Store, we aim to process and deliver your orders as efficiently as possible while providing a smooth shopping experience.

Order Processing

• Orders are generally processed within 24–48 hours after they are successfully placed.

• Processing may take longer during weekends, holidays, promotional periods, or times of high order volume.

• Once your order has been dispatched, tracking or shipping information may be provided where available.

Delivery Time

Estimated delivery generally takes 3–7 business days after order processing.

Actual delivery times may vary depending on the delivery location, courier availability, weather conditions, holidays, operational circumstances, or other factors outside our reasonable control.

Shipping Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, Bayti Store cannot guarantee a specific delivery date.

If your order is delayed beyond the expected delivery period, please contact us with your order details so we can assist you.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information.

Incorrect or incomplete address information may result in delivery delays, additional shipping charges, or the order being returned to the sender.

If you notice an error in your shipping information, please contact us as soon as possible before your order is dispatched.

Return & Refund Policy

We want our customers to have a positive shopping experience. If you receive an incorrect, damaged, or defective product, please contact us promptly so we can review the situation.

Return Period

Return requests should generally be submitted within 3 days of receiving your order.

To be eligible for a return, the product should:

• Be unused and in its original condition.

• Remain in its original packaging where applicable.

• Include original accessories, tags, manuals, or other included components where applicable.

• Not show signs of misuse, alteration, or damage caused after delivery.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

We may request:

• Your order number

• A description of the issue

• Clear photos or videos of the product

• Photos of the packaging where relevant

After reviewing the information, we will determine the appropriate resolution.

Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, customization, clearance, or product-specific restrictions.

Products that have been used, altered, damaged after delivery, or returned without their required components may also be ineligible for return.

Refunds

Once an approved return has been received and inspected, we will determine whether a refund is applicable.

Approved refunds are generally processed within 5–10 business days, depending on the original payment method and applicable payment-processing times.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation may not be possible once an order has been processed, packed, or dispatched.